Support Desk
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Browser-based remote support

See your customer's screen. Solve it in minutes.

Your customers share their screen from a link and talk to you at the same time. No downloads, no remote-access apps, no long explanations over the phone.

Free during early access. Calls up to 10 minutes each. No card needed.

Live call · 482 913 Live
Error 402: invoice could not be saved
I click save and get this error
I see it. Open Settings → Billing
03:12

Everything a support team needs

Made for software companies, service businesses and IT teams who help customers every day.

See the real problem

Your customer shares their screen in one click. You see exactly what they see, live and sharp enough to read.

Talk while you look

Built-in voice call and chat, so nobody has to juggle a phone and a screen-share app.

Nothing to install

It runs in Chrome, Edge and Firefox. Your customer opens a link and clicks Share. That is all.

Your brand, your domain

Your logo, your colours and your own domain such as support.yourcompany.com. Customers only see you.

Customers and history

Every call is linked to a customer, with notes, chat and ratings, so the next agent knows the story.

Fits into your product

Add a support button to your website or app with one line of code, or link straight from your software.

Three steps, about a minute

1

Customer opens your link

From your website, your app's help menu or a link you send. They type their name and click Share screen.

2

They read you a code

A 6-digit code appears. Your team also sees them waiting on the live desk, with the problem they typed.

3

You join and fix it

Click Join: you see their screen, talk and chat. Notes and the chat are saved to the customer's history.

Private by design

Video and voice go directly between the two browsers, encrypted end to end by WebRTC. Your customer chooses exactly which window to show and can stop at any moment.

Coming next

AI call summaries

A written summary and action items after every call.

Call and meeting recording

Record screen and voice, or audio only, and replay any time.

Translation

Translate transcripts and summaries into your team's language.

Reports and API

Team performance reports, exports and a REST API with webhooks.

Give your customers a better way to show you the problem

Set up in five minutes. Invite your team, add the button and take your first call today.

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